Fox Car Loans is committed to building mutually beneficial long-term relationships in the financial services market by putting our service and the customer first. We value feedback on the products we offer, the service we provide and the people that provide these products and services as a means of identifying opportunities to improve our service. If you are dissatisfied with any aspect of our products, processes or services, please contact us.
Our branch staff will make every effort to resolve your concerns. If our staff are unable to assist, they will refer your concerns to their manager and if he or she cannot resolve your concerns, you may request that the matter be referred to our Internal Dispute Resolution Officer.